Category Archives: odd or rambling

Now that we have wiki-leaks maybe we need teacher leaks

My first exposure to scandal and corruption came when I was very young.  I was a young and eager student learning basic arithmetic.  We went through several examples of addition and subtraction when one eager young student asked: What is … Continue reading

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A good example of customer care at the airport

These guys are driven by their care for the customer in everthing they do, which is excellent. But it left me a little confused. Can anyone explain customer care and the link to empty service desks again?

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Bureaucracy as an extinction event

I saw another great disaster movie yesterday. The special effects were superb and the script writers clearly knew their purpose – create scenes where big disasters and narrow escapes occur every 12.8 seconds. Some disaster movies seem to feel the … Continue reading

Posted in odd or rambling, Organisational change | 2 Comments

Finally got my Masters degree

Hey world Way back around 1916 I began studying my Masters of Business and Technology with the Australian School of Business (UNSW).  My first subject was on Nes Communications techniques – using telegraph and semaphore technologies. http://www.asb.unsw.edu.au/futurestudents/postgraduate/mbt/Pages/default.aspx It is an … Continue reading

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Queen Victoria’s contribution to Agile development

Peter Fowler (famed historian and Agile archivist) sent me this link. It explains why the privy council in England have their meetings standing up – apparently Queen Victoria instituted the stand up approach back in 1861 to shorten her meetings.  So … Continue reading

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Using Agile for evil – part 1

I have been running a few Agile courses lately and a common issue seems to be coming up. In our training we generally assume that students want to use agile principles for good Better quality outcomes,  Listening to the customer … Continue reading

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