Monthly Archives: November 2010

So close again–the new qantas baggage tagging system

I recently commented on Virgin’s customer service – but I had an equally heroic level of service from Qantas recently. Advertisements

Posted in Uncategorized | Leave a comment

Customer service at the airport again – what are Virgin like

I go to airports a lot and I often think it is a shame that I am not sharing all the exciting goings on with you when I am there (actually not a lot goes on generally).

Posted in random waffle | Leave a comment

A good example of customer care at the airport

These guys are driven by their care for the customer in everthing they do, which is excellent. But it left me a little confused. Can anyone explain customer care and the link to empty service desks again?

Posted in odd or rambling | Leave a comment