Monthly Archives: November 2010

So close again–the new qantas baggage tagging system

I recently commented on Virgin’s customer service – but I had an equally heroic level of service from Qantas recently.

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Customer service at the airport again – what are Virgin like

I go to airports a lot and I often think it is a shame that I am not sharing all the exciting goings on with you when I am there (actually not a lot goes on generally).

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A good example of customer care at the airport

These guys are driven by their care for the customer in everthing they do, which is excellent. But it left me a little confused. Can anyone explain customer care and the link to empty service desks again?

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