I have been using some of my grandma’s wise old folk sayings when running Agile workshops and courses lately.
So it was interesting when I went to a talk by Catherine DeVrye (a great author on customer service) that she had a wide range of traditional sayings to apply to modern issues in customer service.
So, while I was reading one of her books on the train home, I had an inspirational moment where I invented my own wise “old” saying.
With apologies to people who have probably invented it before, my new motto for at least the next month is …
Setbacks are inevitable, but opportunities are optional.