I was in a training course today discussing objectives and priorities on projects. And one possible objective on a project is “satisfied staff who worked on the project”.
But one student mentioned that in her organisation staff morale was alwas descoped on projects because “projects are urgent and super critical”.
Someone else naively asked why that is … when we all know that motivated people get more done with less errors and issues.
The answer agreed by the class is that managers must go to a secret training course to learn to be dim witted.
Yet some of the nicest people I know are managers – and some of them are pretty bright.
All the students in the class can pick the right answer in a case study, but in the wild a lot of seemingly intelligent (and definately well paid) peope seem to be unable to work it out – look after people if you are going to depend on them and ask them to do more than just turn up.
Le me know if you have any idea why it seems so hard in practice.